Feb 25, 2018 07:07:19 PM by Daphne C
Hi
I'm from Singapore, and it in itself is a city.
There is no option or "drop down" list for me to fill in the city.
Does anyone has similiar issues?
Thank you.
Jul 18, 2018 11:11:52 PM by Maria Lourdes A
Hello Good Afternoon,
I'm new in upwork and i have a problem filling my city and there's no list that i can select with
hope you can help me
thankyou .
Jul 18, 2018 11:17:03 PM by Arielle Joyce R
I have the same problem. I have switched to 2 browsers already and have tried refreshing several times. Still same problem occurs.
Hope someone could help me out also.
Jul 18, 2018 11:53:00 PM by Avery O
Hi Arielle Joyce, and Dwayne,
I wanted to check if you tried filling in your address in the "Start typing your address box?"
Jul 19, 2018 12:12:52 AM by Arielle Joyce R
Yes Avery. Actually I did. Still same error.
I have attached a screenshot for reference.
Jul 19, 2018 12:22:16 AM by Avery O
Hi everyone!
Both Goran and I would like to check if you have tried typing in your complete address in the address box, before filling in your city information?
We tried replicating it, and when we filled in our complete address in the address box (complete with city information), and started typing in our city in the City box, it autopopulated with the city information. May we ask that you please try that first?
Jul 19, 2018 12:32:27 AM by Joseph P
I have attempted this in the form of street number, street name on one line then city and state on next line, have also tried without state, with and without zipcode etc.
Jul 19, 2018 12:43:53 AM by Melissa G
I can't even type in my complete street address because the letter "ø" in my address isn't available. I tried replacing it with "o", though, and still nothing.
Jul 19, 2018 12:53:11 AM by Arielle Joyce R
Hi Avery, still the same error.
Attached a screenshot for reference
Jul 19, 2018 12:59:23 AM by Goran V
Hi Arielle,
Our team will reach out to you as well, thank you for the follow up.
Jul 19, 2018 01:06:22 AM by Arielle Joyce R
Thanks, Goran!
Jul 19, 2018 02:52:25 AM by Anton V
I'm unable to complete my profile. When I am asked to provide a city, I am told I have to select from a list... but no list shows.
Jul 19, 2018 02:52:18 AM by Constantin Eugen C
Hello
I am trying to register my application. I am from Romania and when i type my city Bucharest, there is no drop down menu and it doesn`t accept it otherwise
Jul 18, 2018 10:41:39 PM by Emily W
Hello!
I am trying to create my Upwork profile and I cannot put in my address. Could you help me?
Jul 18, 2018 11:38:01 PM by Avery O
Hi Emily,
I wanted to check if you've tried filling in your address in the "Start typing your address" box?
Jul 19, 2018 01:54:41 AM by Mona Y
Hi, I'm facing the same problem while creating my profile. Thanks
Jul 19, 2018 01:57:55 AM by Devora Ann N
I badly need help. I can't send proposals due to "update address error". I checked settings and it shows my correct address. Tried to use another browswer but it's still the same thing. I tried to edit the city but it won't show the drop down list.
Jul 19, 2018 04:00:04 AM by Eric M
Hello, I am from Kenya and I cant fill "Nairobi" as my city. Please help. Thanks.
Jul 19, 2018 04:08:22 AM by Goran V
Hi All,
We can confirm that this issue has been resolved and you should be able to complete your address details by selecting the city from the drop-down menu. If you experience the same issue again please follow up on your support ticket and our team will take a look. We apologize for any inconvenience this issue caused you and thank you for your patience.
Jul 19, 2018 08:42:42 AM by Joshua H
This issue needs to be escalated. No dropdown is presented when requesting a city. No address is found when searching for an address. This issue has been present since 2014 and needs to be corrected. I'm not sure I want to bother freelancing through a website that is poorly maintained. Please realize that most developers have already used multiple forms of media to attempt to complete these fields. I am very disappointed in my experience here thus far..
Oct 30, 2018 08:20:46 PM by Tristan B
I am having the same problem, could you please help me fix it?
Oct 30, 2018 09:33:49 PM by Avery O
Hi Tristan,
Before I proceed, I wanted to check if you have tried basic troubleshooting steps such as clearing your cache and cookies, or using a different browser to see if the issue persists?
Mar 5, 2019 09:18:48 AM by Bojan S
Hi Reham,
Looks like you were able to complete your profile and submit it for the review. The review process takes 24 hours from the time you submitted your profile for review. Once the process is complete, you will receive an email and a notification to your Upwork account to update you of your approval status.
Thank you.
Apr 24, 2019 07:55:27 AM by Pauline F
Hi! I have the same prolem. I can't fill in my city.
it's a municipality actually. Carmona, Cavite.
Thank you!
Apr 24, 2019 08:20:45 AM by Bojan S
Hi Pauline,
One of our team members will reach out to you directly to assist you with your request.
Thank you for reaching out to us.
May 27, 2019 01:44:11 AM by Shiref E
Hi
I'm from Mariehamn - Finland and didn't find my city in the drop list. How can i add it?
May 27, 2019 02:32:44 AM by Avery O
Hi Shiref,
A member of the Customer Support Team will reach out to you to assist you with your issue.
May 10, 2020 04:02:43 PM by Youssouf G
I have a similar problem, i'm from Côte d'Ivoire, and i can't fill my City in the Freelance account, how can i do?
May 10, 2020 04:53:01 PM by Aleksandar D
Hi Youssouf,
I'm sorry for the inconvenience this has caused you. I checked and it seems that you already created a support ticket for the issue you are experiencing and it was escalated to our Technical support team. Please allow more time for our team to carefully review the issue and respond accordingly to your ticket. You will be notified of their response.
Thank you.
May 17, 2020 06:23:18 AM by Hilda L
Hi, I encountered the same issue, Hong Kong is not accepted as a city. I already tried logging in with another browser.
May 17, 2020 07:57:15 AM by Aleksandar D
Hi Hilda,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
May 21, 2020 03:05:02 PM by Rijad C
Hi Avery,
I can't fill in my city too.
I'm from Sarajevo, Bosnia and Herzegovina.
May 21, 2020 07:32:37 PM by Joanne P
Hi Rijad,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Mar 15, 2021 05:59:01 AM by Thumree S
Hi,
I am new to upwork. I am not being able to fill my current location as the system is not able to find Rourkela as a city. Please help.
Mar 15, 2021 06:12:33 AM by Goran V
Hi Thumree,
Please start typing your address on the first line and you should see a drop down menu with suggestions on your end. Once you've selected one of the suggestions everything will be autopopulated. Thank you.
Mar 20, 2021 08:45:14 PM by Andrea R
Mar 20, 2021 10:04:08 PM by Pradeep H
Hello Andrea,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H