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ekaterina_fomina
Community Member

Can’t save my profile

Hey! I couldn’t save my profiles info.
9 REPLIES 9
timefighter11
Community Member


Ekaterina F wrote:
Hey! I couldn’t save my profiles info.

The info that you are entering is little bit scary I guess. 

What do you mean by scary?
AleksandarD
Community Manager
Community Manager

Hi Ekaterina,

 

Thanks for reaching out to us. Could you please try clearing your cache and cookies or using a different browser? Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
Upwork

Thank you, but I still can’t save it
JoanneP
Moderator
Moderator

Hi Ekaterina,

 

I checked your account, and it looks like the details you provided in your profile were saved; however, you missed filling in the address, city, and postal code. If you click on the Review Application button, these fields are highlighted in red, which means you need to update them so that you can complete the profile creation form. Once you have completed everything, you should be able to see the option to submit your profile for review. Thank you!

~ Joanne
Upwork
kohayaz
Community Member

hi joanne,

 

even i am unable to save the profile. please check mine too if possible.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Ayaz,


Just to confirm that your application hasn't been submitted for a review, if you`re ready please go to the bottom of the page and click on Review Application.
If you`re directed back to the same page, please try clearing your cache and cookies or logging in with another browser. Thank you.

~ Goran
Upwork

Well, actually I have problems with reviewing.

Hi Ekaterina,

 

I checked this for you and it looks like you didn't complete all the information required under the Location section of the application form. Please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review by clicking the Review Application at the bottom of the page.

 

Let us know if you need any assistance going forward, we're here to help.

 

Thank you!

~ Bojan
Upwork
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