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94f2b286
Community Member

Card Charged when payment method added. Card was rejected I was still charged

I was attempting to add a payment method to my account and it said the card was invalid... yet I was just charged $3.85.

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Hayden,

 

I checked your account, and it looks like the $3.85 was for the verification charge. You can read more about it here. Please know that the charged amount has been processed for a refund already. You may need to reach out to your bank about your credit card. Thank you!

 

~ Joanne
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