Client ended the contract without saying anything and gave a bad feedback

[roseallenbt]

Hi!

A client ended the contract after like 2 days without saying anything and I just found out that he gave me a 1 star rating. This really makes me sad because I did everything on what he wants. So my main concern is:

1. Will I get paid?
2. How can I remove the bad rating?

Thank you!

[AveryO]

Hi Rose, 

I'm sorry to hear about your disappointment. I checked your account, and while you're not yet a Top Rated freelancer, you will have the opportunity to remove feedback from your Job Success Score's calculation, your profile, or both when you become part of the program. 

As for being paid, your earnings on Upwork are processed according to the Weekly Billing Cycle. 

On hourly contracts, all the hours logged are invoiced to your client automatically, and funds become available following the Weekly Billing Cycle. Kindly check the schedule below:

• Week 1 – Freelancer logs time using the Upwork desktop app and Work Diary.
• Week 2 – Hours within the weekly limit invoice to your clients on Monday, and they have until Friday to review the work. Then the review period ends.
• Week 3 – Earnings become available on the following Wednesday.

You might want to review the information shared in this article for more details. Unless your client disputes the hours you logged, you should be paid for the hours you worked.