Desktop app shows blank forever

[#1]

Please, i have turned off antivirus, installed the upwork desktop app as an administrator,yet it shows blank, i can't reach the login. please help.

i followed instructions here https://support.upwork.com/hc/en-us/articles/211064088 but no positive result

[#2]

Hi Henry,

One of our team members will reach out and assist you directly via a support ticket. Thank you!