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How to get a succesrate > 90%

Active Member
Casper L Member Since: Nov 19, 2016
1 of 4
Hi fellow Upworkers,

I hope some of you can give me some insight on how to get my succes rate up. I still get told I don't have the succes rate > 90%, but I have now completed 5 jobs, gotten paid for all of them and gotten positive feedback from all clients. What do i have to do to get over the 90% hump?

Kind regards, Casper
Community Guru
Nichola L Member Since: Mar 13, 2015
2 of 4

Nobody knows the real answers to getting a JSS.


Have your five jobs been for different clients (that is one known criterion - the clients have to be different)? A lot also depends on the hidden feedback that a client leaves on a closed contract. It may not always match the public five-star rating.

Active Member
Md Ashraful H Member Since: Nov 2, 2016
3 of 4

Hi, Casper L


Please check this link



Valeria K Moderator Member Since: Mar 6, 2014
4 of 4

Hi Casper,


You need to complete at least 4 contracts with feedback from 3 distinct clients for your Job Success score to be calculated. It looks like you just completed a few jobs today so they will not count until the next update. Job Success score updates once every two weeks.

~ Valeria