Feb 9, 2020 05:56:49 AM by Deeshan S
I am not able to upload my profile picture I have tried many times with many different photos and also resizing the photo and also trying uploading it through a different browser but every time it is showing the same error "Unable to upload your photo".
Feb 9, 2020 06:07:52 AM by Aleksandar D
Hi Deeshan,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.
Mar 6, 2020 02:39:52 PM by Afaq K
Mar 6, 2020 03:04:21 PM by Bojan S
Hi Afaq,
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you!