I can not submit the proposal.

[#1]

Hi everyone I'm new on up work i have been approved but when I try to send my proposal then there is this message on top of my page when I open a job to submit a proposal"You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."how can I solve this issue?

[#2]

I have received two emails confirming that my account application has been approved and I am ready to submit proposals. However, I can only submit proposals on the mobile app and the site still gives me the error stating that I cannot submit at this time. It has been over 24 hours and I have not received any other emails. A friend of mine tried to search for me and said she couldn't find me so it must not be live yet even though I received an email specifically stating 'Your profile is now live!'. Please help. 

[#3]

Hello,

I can't submit a proposal from my web browser. It says : You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.

But I can submit from my smartphone. How can it be fixed so I can submit from my web browser too? (I'm using Chrome and Safari and both have the same message)

Thank you.

[#4]

Hi 

I am unable to submit proposals today, although I could easily submit proposals till yesterday. I have sufficient Connects left. I am using my real name also. I am getting the following message:

"You cannot submit proposals on Upwork at this time. Please check your email or our help center for more information."

I haven't received any email regarding this. Kindly help me out as I would really like to get started on Upwork and be a regular worker.

Thank you

[#5]

Hi Amber,

I am sorry you are having troubles submitting proposals for jobs. It seems to be an individual issue. Please contact Customer Support so they can assist you with your personal profile.

For guidelines about contacting Customer Support, Click Here

~~~Solayman

[#6]

Hi Amber,

I apologize for the trouble. I checked and I can confirm that your account is active. Please log in and check again. Thank you!

[#7]

Hi everyone I'm just on up work i have been approved but in trying to send my proposal ut there is this message on top of my page that

You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.

how can I solve this issue?

thanks for help

[#8]

Hi Mustafa,

We'll have one of our agents update you directly about this issue.

Thank you.

[#9]

Hi there,

I am able to submit proposals via the Upwork mobile APP but when I try to access the same job via the desktop, I get the message "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." and the 'Submit a proposal' button is greyed out.

Does anyone else have this problem? Is there a workaround for this?

Thanks! 

Nicole 

[#10]

Hi Nicole,

I've merged your post with this thread where other freelancers experiencing this same issue posted. It's a known issue and our engineers are working to resolve it as soon as possible. 

Sorry about the inconvenience.

[#11]

Hi,

I'm new on Upwork, my profile just got approved, I got the confirmation email and my profile also confirms this, but when I try to apply for a job the "Submit a Proposal" button is still greyed out and at the top of the page it says "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."

Can you help me with this please?

Stan.

[#12]

My profile is 100% complete and  My Upworke Profile was accepted, but today morning I saw this Message "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." . could you please tell me what I have to do Now . regards jabed mahmud  

[#13]

Hi Jabed,

I am sorry you are having troubles submitting proposals for jobs. It seems to be an individual issue. Please contact Customer Support, so they can assist you with your personal profile.

For guidelines about contacting Customer Support, Click Here

~~~Solayman

[#14]

There is No Way to Contact With Them. Support Page Refer me to community discussion Page. Please See the Attachment 

[#15]

Don't you see 'Email Now' option after 'Step4'?

[#16]

Dear Md Solayman K ,

Thank you Very Much For You Reply . But i didn't See any Email Now Button on "How do you Like to contact us ? "  light box page .

regards 

jabed mahmud 

[#17]

Hi Jabed,

I`m sorry about the inconvenience this had caused. Your account is now accepted, feel free to start bidding on projects. You can also check out this thread Getting Started on Upwork and learn more about Upwork. Thank you!

[#18]

Dear Bojan S .
Thank you for your reply , But My Problem is Not Solved . Please see the attached Screenshot.

[#19]

Hi Jabed,

One of our team member will reach out to you directly and assist you with the process. Thanks!

[#20]

I am having the same issue. Can you please help me also.

[#21]

Hi Kay,

One of our team members have reached out to you via this support ticket, please follow up on that ticket and post any additional questions directly on the ticket so that our team can assist you further. Thank you!

[#22]

Hi,

I still haven't recieved a response about not being able to submit proposals on the desktop app but works fine on the mobile app. I tried to contact Upwork directly but the help page just sent me back to the forums with no option to email directly.

Thanks,

Stan.

[#23]

I am unable to submit proposals even though my profile was approved. The "submit proposal" button is grayed out and a link above sends me to a page about unapproved profiles. My profile was declined once before, but now it's approved and should be operational.

[#24]

Hi, it won't let me submit a proposal without making changes to my profile. Yet there is nothing to change in my profile. Please help!

[#25]

Alenksandar and Tristan,

We'll have somebody reach out to you about this issue and assist with it.

Thanks!

[#26]

My account was approved, however, I keep getting this message on every job I look at: "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."

I've tried looking at other people's posts about this an none of them were helpful.  If anyone knows why this is happening your help would be greatly appreciated.  Thanks!