Jun 25, 2018 07:56:38 AM by Tanzilla S
Hi everyone I'm new on up work i have been approved but when I try to send my proposal then there is this message on top of my page when I open a job to submit a proposal"You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."how can I solve this issue?
Solved! Go to Solution.
Jun 25, 2018 08:20:45 AM by Bojan S
Hi Tanzilla,
I checked this for you, and you have an open ticket regarding this, please allow time for our team to review your request and they will update your ticket once they finish. Thank you for your patience!
Jun 26, 2018 12:43:50 PM by Shelby M
Hello Upwork Community!
Thank you in advance for helping me figure out the issue. I am brand new to UpWork and was just approved last night. I received my approval email and my account says that it is good to go but when I got to submit a proposal on any jobs all of them have a greyed out "Submit Proposal" button and a banner at the top that says "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." Does anyone know how to fix this? Any idea on what I can do to allow me to submit proposals?
Jun 27, 2018 12:10:19 AM by Avery O
Hi Stan, Shelby, and Allie,
I apologise for the delay in our reply. I've asked the Customer Support Team to reach out to you for more information about the issue.
Jun 24, 2018 12:44:01 PM by Bill P
Hi there Upwork community!
I am new to the platform and after my profile was approved, I went to go submit a proposal but I get an error message saying that I cannot submit proposals at this time, and then a link to the 'profile not approved' help page. Any idea what's going on?
Jun 24, 2018 12:58:19 PM by Bojan S
Hi Bill,
Thank you for reaching out to us. I have escalated your concern and one of our agents will reach out to you shortly and assist further.
Jun 25, 2018 01:43:12 AM by Angelica R
I am having the same issue. Is there anyway to escalate mine as well please?
Thanks in advance
Jun 25, 2018 01:49:57 AM by Goran V
Hi Angelica,
Yes, our team will reach out to you shortly and assist you further. Thank you!
Jun 27, 2018 08:44:36 PM by Kristin Pretty T
May I ask what is happening? I am getting a message: You cannot submit proposals on Upwork at this time.
Jun 27, 2018 10:26:24 PM by Avery O
Hi Kristin Pretty,
This is a known issue and the Customer Support Team will reach out to you through an email to assist you further.
Jun 27, 2018 10:12:10 PM by Chintan K
My profile gets approved and i got following mail today
"Your profile has been published — now it’s time to find and apply to jobs that suit your skills. These three tips can help you land your first big gig:"
And still i can not send proposal to client i am getting following error
"You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."
Any one has idea about it.
Jun 27, 2018 10:40:37 PM Edited Jun 27, 2018 10:40:58 PM by Avery O
Hi Roxanna, and Chintan,
I'll forward your account information to the Customer Support Team so that they can assist you both with this issue.
Jun 28, 2018 08:43:00 AM by Mustafa E
Hi everyone I'm just on up work i have been approved but in trying to send my proposal ut there is this message on top of my page that
You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.
how can I solve this issue?
thanks for help
Jun 28, 2018 03:06:47 PM by Omid V
I recently got my profile approved and was able to submit a proposal a few weeks ago. However I'm looking over available jobs now (a few weeks after my first proposal) and I'm seeing a line above the description stating that I'm currently unable to submit proposals.
My browser is set to automatically clear cache and cookies upon exiting, so I don't think it's an issue with that (plus I've tried it in a different browser as well). I've also double checked and ensured that my real name is being used on the profile.
Any suggestions or advice on how I can get past this would be greatly appreciated!
Jun 28, 2018 04:40:26 PM by Ryan C
Hello Omid,
Sorry for the inconvenience. This is a known issue. Our team is now working to resolve this. We'll have the team update you directly via tickets with more information.
Thank you for your patience.
Jun 29, 2018 11:11:55 AM by James Lee M
Hello, my profile had been approved but I can't submitt any proposals yet, I have 60 connects but can't submitt any, I also already chose my membership plan but still no avail, can you all help me out please?
Jun 29, 2018 12:02:19 PM by Valeria K
Hi James Lee,
We'll have one of our agents reach out to you directly about the issue and provide more details.
Thanks!
Jun 23, 2018 12:12:58 PM by Stellamaris S
Dear Valeria, I am having the same problem. Do you have any recommendation about what I do? 🙂
Thank you so much for your help 🙂
Jun 23, 2018 04:00:24 PM by Bojan S
Hi Stellamaris,
I'm sorry about your experience! Please clear your cache and cookies and try using different browser. If the issue shows on your end after this please let us know and our team will assist you further. Thank you!
Jun 23, 2018 10:54:38 PM by Stellamaris S
Dear Bojan,
I hope you are having a good weekend. I tried that but it did not work. What could I do?
Thank you so much in advance for your help 🙂
Hugs
Stellamaris
Jun 23, 2018 11:08:44 PM by Jo-An B
Hi Stellamaris,
Can you please send a screenshot of the error that you encountered via private message? Thanks!
Jun 29, 2018 12:38:41 PM by Elizabeth H
Same thing happening to me! My profile has been accepted but the submit proposal button is disabled.
Jun 29, 2018 01:25:17 PM by Valeria K
Hi Elizabeth,
One of our agents will contact you directly and assist you with the issue.
Thanks!
Jul 6, 2018 12:42:11 PM by Maricris T
Hi,
My profile is under review for more than 24 hours. Please advise on what to do.
Thank you.
Jul 6, 2018 01:30:47 PM by Valeria K
Hi Maricris, Ashley, Cody, Kerry and Richard,
We'll have somebody help you directly with your account status.
Thanks!