I can't scroll down, While editing my portfolio. I have cleared cache and cookies also.

[#1]

I am unable to scroll down, when I use to edit my portfolio. When I change image soon after page got stuck and I am unable to scroll up or down. So I cant update new image. Please help!

[#2]

Hi Veer,

What browser are you using? Just to confirm, did you try to log in via another browser to edit your portfolio as well? Thank you.

[#3]

I have tried in both Chrome and mozilla.

[#4]

Hi Veer,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your portfolio. Thank you.

[#5]

I am having a hard time uploading projects on my upwork as I am unable to scroll after uploading images. 

[#6]

Hi Ifeanyichukwu,

Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

- Pradeep

[#7]

I am facing the similar issue. I have cleared cookies and switched browsers, but the issue persists. Please help!

[#8]

Hi Sehla,

Could you share a screengrab or screen recording of what happens on your end so we can better assist you?

[#9]

Hi Luiggi,

I have attached screen recording of the issue. I am unable to scroll down on portfolio page and this is obstructing me from filling out all fields and adding multiple items. Thank you for your help!

[#10]

Hi Sehla,

Thank you for sharing your concern. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#11]

I am also facing a similar issue. I am using chrome as my browser and have cleared cache but I still cannot scroll down to fill other fields. What can I do to address this?

[#12]

Hi Esther,

I am sorry to hear about the trouble you faced. Could you please confirm if you have tried using another browser to check if this issue persists? 

- Pradeep