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mahmoudqassem_mq
Community Member

I completed my first project on the site minutes ago, and I assumed that I gained $ 80, when I wante

I completed my first project on the site minutes ago, and I assumed that I gained $ 80, when I wanted to withdraw money, I found that my balance is $ 0 !! Please, I need help

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Mahmoud,

 

In order to check the status of your payment, please go to your account > select the Reports tab > Overview and you'll see the funds under the Pending tab. That means they are currently subjected to a standard five-day security period and will become available for withdrawal on the date shown under the date details. Once they become available in your account balance, you'll be able to use the Get Paid Now button under the available tab and withdraw the funds to the payment method you set up on your Get Paid page, under Settings. Please read more about working and getting paid on Fixed-Price contracts in this Help article.

 

Thank you!

~ Bojan
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