I need suggestion.

[50ba5bd6]

I open my account on 2nd November. I created this account by laptop. After that, I log into the Upwork app on mobile. When I check my profile, I see that the green point is not showing. O don't understand what is happened? Please tell me any suggestions about this problem.

[g_vasilevski]

Hi Mohammad,

I checked your account and I can see that you're set as online. Just to confirm, were you not able to view this from your phone or your computer? Thank you.

[50ba5bd6]

Mobile. OPPO A12.

[g_vasilevski]

Hi Mohammad,

I would suggest reinstalling our mobile app. If you're still experiencing any problems after this, you can follow our troubleshooting steps in this Help Article. Thank you.

[50ba5bd6]

Ok. Thanks for the suggestion.