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65e0d357
Community Member

Locked out of account

Hello,

 

I made the (seemingly popular) error of opening a client account accidentally and then closing it to open a freelance account. This seems to have locked me out of the option of using my primary e-mail account.

 

Can you help me restore the closed account?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Ali,

 

I checked this account that you used to post here in the community, and it looks like you have created a freelancer account, but have not completed your profile yet. Please log in to your account and create your profile. You might want to read this help article to help you get your profile to 100%.  

 

Could you please share the details of the closed account so I can check? You can send it to me via PM.

~ Joanne
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