My profile page does not load.

[#1]

My profile page does not load. All the other pages are fine but not my profile page. Please check on this and help.

[#2]

Hi Michelle,

Your profile is loading fine on our end. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[#3]

It seems like I am having the same error. If I am logged in it does not
load my page.
[image: Screen Shot 2020-03-26 at 12.18.06 PM.png]

[#4]

I have the same problem- All pages work fine but profile page won't load. I tried on diferent browsers too. Page looks normal from other freelancers acounts (my wife is a member also).

[#5]

Hi Mišo,

I'm sorry for the inconvenience this has caused you. I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#6]

Please mine none of the tabs load well.it takes time then it says unable to load or an error occurred

[#7]

My profile page, get paid, and other pages are not loading. I deleted and reinstalled the app and logged in again but it is still not loading.
Kindly help me solve this.

[#8]

Hi Regina, 

Are you experiencing this issue with the Mobile app? If so, please refer to the troubleshooting tips shared in this help article.

Let us know if the issue persists.

Thank you! 

[#9]

Yes I have tried this trouble shoot technique already. Almost every page is
loading now except for the ‘Get Paid’ page..

[#10]

Hi Regina,

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue. 

Thank you for your patience. 

[#11]

Hi, I'm currently expereicing the same problem. My profile is not loading not on my desktop nor on other devices. Please kindly help me resolve this problem.

Regards,
Sambath

[#12]

Hi SokSambath,

I checked but couldn't replicate the issue you're describing. Could you please try clearing your cache and cookies or using a different browser to see if that helps? If it doesn't, please share a screenshot from your end so we can check and assist you further.

Thank you.

[#13]

Hello,

I noticed this problem a few days ago, right after receiving my Rising Talent badge. The problem is that I'm unable to view anyone's Upwork profile, including my own. I've tried it in different browsers and the problem persists. It works only when I'm viewing someone's public profile from a browser in which I'm *not* currenty logged in. As soon as I log in to my account, I'm unable to view any profile.

I also noticed the same issue with certain search results: the page forever loading but never getting quite there. I'm also attaching a screenshot.

Thanks in advance,

Luka

[#14]

Hi Luka,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[#15]

Hi Goran

I have been experiencing the same issue.

Thank you in advance

[#16]

Hi Sedat,

We've already escalated this issue to our engineers and they are investigating. 

Thanks for the report and we appreciate your patience while we're working to resolve this. 

[#17]

Hi 

Any update on this? I am having the same issue where my profile page just loads blank

[#18]

Hi Gita,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. 

[#19]

Hi 

I've cleared cache, cookies, tried incognito mode, different browsers, disabled all extensions, tried from a different device (mobile phone). still the issue persists. 

[#20]

Hi Gita,

One of our team members will reach out to you directly via a support ticket to further assist you with this issue. 

Thank you for your patience. 

[#21]

Hi 
My messages were not loading today so I cleared my browsing data. After that any page is not loading at all. 

[#22]

Hi Malaika,

Could you also try to log in via another browser and let me know if you're still experiencing the same problem? Thank you.

[#23]

Yes, I have tried other browsers and desktop app. still same issue.

[#24]

Hi Malaika,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your profile. Thank you.

[#25]

Thank you so much.