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» Forums » New to Upwork » Re: I need help with my payment method
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Gerardo's avatar
Gerardo P Community Member

Need Help I am new to Upwork

Hello,

 

I need help. I add Payoneer as a method to accept payments but why it is showing inactive? I just started last week.

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Bojan's avatar
Bojan S Community Manager

Hi Gerardo,

 

Could you please complete the W-8BEN form in order to activate your payment method, which purpose is to confirm you’re not a US taxpayer? You can use your own legal name as it appears in your passport or other official documents. 

 

Let us know if the issue persists.

 

Thank you!

~ Bojan
Upwork

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3 REPLIES 3
Gerardo's avatar
Gerardo P Community Member

I need help with my payment method. I just started last week working with a client.

Bojan's avatar
Bojan S Community Manager

Hi Gerardo,

 

Could you please complete the W-8BEN form in order to activate your payment method, which purpose is to confirm you’re not a US taxpayer? You can use your own legal name as it appears in your passport or other official documents. 

 

Let us know if the issue persists.

 

Thank you!

~ Bojan
Upwork
Gerardo's avatar
Gerardo P Community Member

Thank you so much my friend 😉