Not receiving connects

[#1]

Hello, Upwork community!

I have upgraded my membership and my billing circle has finished already and I didn't get 70 connects as scheduled. I am running out of connects. 

Looking forward to being fixed as soon as possible.

Thanks.

[#2]

Hi Jose,

I just checked this for you and it looks like your Plus Plan connects were awarded to you. You can check this under your Connects History.

Additionally: Please try to clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

Let us know if the issue persists.

Thank you.