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josemacias007
Community Member

Not receiving connects

Hello, Upwork community!

I have upgraded my membership and my billing circle has finished already and I didn't get 70 connects as scheduled. I am running out of connects. 

Looking forward to being fixed as soon as possible.

Thanks.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Jose,

 

I just checked this for you and it looks like your Plus Plan connects were awarded to you. You can check this under your Connects History.

 

Additionally: Please try to clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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