f962d784
Member

PayPal billing method forces me to enter credit card, then Upwork denies it anyway

hi, as a client, I'm trying to setup our business paypal account, butwhen I add PayPal as billing, it asks for a "Credit or visa debit card".  I enter the card info, then upwork denies it anyway.

 

Some things about this paypal account:

 

it's a verified business account

it's not linked to a bank account

it always has a balance on it

 

 

so what's the problem? Upwork won't take PayPal's $?

 

4 REPLIES 4
lysis10
Member

Are they prepaid cards? That won't work. I thought for a business account you needed to have a bank account attached and a CC? Maybe it's two CCs and I'm remember wrong. I have a business account and have both but you can't use a prepaid card.

kochubei_valeria
Community Manager
Community Manager

Hi Peter,

 

It looks like you were able to add PayPal as a payment method already. Please, let us know if you have any additional questions.

~ Valeria
Upwork

Hi Valeria,

 

Yes but it is actually my wife's personal PayPal account which I would prefer not to touch.

 

Is it because we don't have a CC / bank account linked to the PayPal account I originally wanted to use?

 

-Peter


@Peter P wrote:

 

Is it because we don't have a CC / bank account linked to the PayPal account I originally wanted to use?

 

-Peter


 Yes, Peter.

 

Upwork only accept PayPal accounts with a suitable funding source.