Jun 2, 2021 06:10:14 AM by Nawal O
I have set Paypal as my payment method . But i got this error
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
Can you please help ?
Ps: My paypal with the same name and same email
Jun 2, 2021 06:17:01 AM by Goran V
Hi Nawal,
I can see that you have added your payment method today. Please allow up to 3 days for the review on your payment method to be completed. Thank you.
Jun 8, 2021 10:02:59 AM by Nawal O
Hi
I haven't heard from you , and my client said he has paid me so i want to make sure there's no problem with my account . can you please confirm ?
Thank you
Jun 8, 2021 11:57:15 AM by Andrea G
Hi Nawal,
In order to activate your eligibility to access funds, please provide your Form W-8BEN.
Jun 8, 2021 02:42:31 PM by Andrea G
It looks like your payment method is now active, Nawal! If you need any further assistance please let us know!
Jun 9, 2021 08:51:48 AM by Nawal O
can you please help me with processing my payment , when i'll get the money in my account cause my client has paid me last week
Jun 9, 2021 09:36:33 AM by Andrea G
Hi Nawal,
You can always check on the status of your funds in Reports > Overview. Since this is an Hourly Contract, you are paid based on the Weekly Billing Cycle:
Week 1 – You log time using the Upwork desktop app and Work Diary.
Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
Week 3 – Earnings become available on the following Wednesday.
Your client doesn't need to manually verify the work you completed, they can only file a dispute during the review period. If no action is taken on their end, your funds will be released to you as detailed above. To withdraw the funds to your PayPal account once they're available, you can use the Get Paid Now button.
Jun 16, 2021 03:23:07 AM by Nawal O
Hi
I still didnt get paid the first payment , and am due a second payment , the client said he paid the first payment , please can you help understand whats going on here
Jun 16, 2021 03:28:40 AM by Goran V
Hi Nawal,
Just to confirm, are you referring to your withdrawal that you've initiated today? Thank you.
Jun 24, 2021 11:08:31 AM by Nawal O
Jun 24, 2021 12:20:53 PM by Andrea G
Hi Nawal,
I checked this with the team and you should be able to withdraw your funds now. Could you please try to withdraw one more time?
Jul 12, 2021 11:57:44 AM by Nawal O
hello
I want to file a dsipute from Paypal , I want my payment to be refunded back to my Upwork account because there is an issue with my Paypal account and the only way is for the sender "upwork" to issue a refund .
Can you please help
Thank you
Jul 12, 2021 01:45:58 PM by Bojan S
HI Nawal,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you!