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Iain's avatar
Iain G Community Member

Registration/profile

Hi there

 

I'm having difficulty completeing profile for approval process.

 

When I go to phone verification, I'm prompted with 0044 prefix by system, and I cannot change this. My prefix is 00353. How can this be fixed please

 

Many thanks

 

Iain

Iain Gilmore
7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Iain,

 

Could you please confirm if your country is the correct one? If not feel free to confirm your current location and our team will update it. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork
Iain's avatar
Iain G Community Member

Hi there

Thanks for coming back to me on this.

We are multi location, working out of Ireland, UK, Serbia and Montenegro
mainly.

I may have set UK as location, and this is why prefix is 0044. However,
my phone is Irish registered device, maybe we need to set location as
"Ireland" ?

--
IAIN GILMORE

_**Edited for Community Guidelines**

Iain Gilmore
Petra's avatar
Petra R Community Member

Whereever you actually live, that is where your profile needs to be set to.

There is no such thing as "we are..." Your freelancer profile is your individual profile, not a company profile.

 

It's your location, not that of your phone 😉 

Iain's avatar
Iain G Community Member

Hi Petra

 

Thank you for the response. My location is Ireland. I may have set UK incorrectly, which is auto prompting UK prefix 0044 when I try to get phone verification. I don;t know how to re-set location so to get correct prefix, +353 for Ireland 

Iain Gilmore
Goran's avatar
Goran V Retired Team Member

Hi Iain,

 

Your country is now updated, feel free to update the rest of your address once you`re ready. Please keep in mind that if you would like to work as a team you will need to open an agency profile. Thank you.

~ Goran
Upwork
Iain's avatar
Iain G Community Member

Thank you for your help Goran, much appreciated !

 

Iain

Iain Gilmore
Iain's avatar
Iain G Community Member

 Hi Goran

 

Thank you for the reply. My location is Ireland

Iain Gilmore