Stuck in Profile Creation

[#1]

Hi UPWORK

I just created my account and as soon as I went to profile settings to complete my profile to 100%, I got the following message: "

Welcome to Upwork! Tell us about the type of work you're interested in."

However, below this message, there is no space or option to answer it. Please refer to the file attached. 

Please help. 

Regards, 

Andres Ginatta

[#2]

Hi Andres, 

Could you please clear your cache and cookies, try using a different browser and let me know if the issue persists?

[#3]

I'm having the same problem. Clearing cache doesn't work and the page loads normally in Chrome but not Firefox.

[#4]

i have the same problem any solution ? 

[#5]

Omar,

Could you please use a different browser to access the page?

[#6]

Hey all!

I'm new to Upwork and like what I see so far however when I try to view jobs and submit proposals I get the "Welcome to Upwork! Tell us about the type of work you're interested in" but there's no option to "tell" anything 😄

How do I fix this?

(see attachment)

[#7]

Hi Diandra,

Could you please clear your cache and cookies and try loading the page again? Alternatively, you can try using an incognito window or a different browser like other users suggested on this thread.

[#8]

When I try to edit my upwork profile or even create it nothing comes. Please help me!

[#9]

Hi Abdl,

Could you please try using a different browser or incognito window in your current browser to access your account? Let us know if you still experience the issue.

[#10]

After creating a new account, when I try to access my account profile I get the following message: "Welcome to Upwork! Tell us about the type of work you're interested in." But there is no link, dialog box or any other means provided for answering the question. This screen appears EVERY time I go to Settings, even after logging out and back in again. I am not able to find any way around it in order to use Upwork. It prevents me from submitting a proposal which is why I visited Upwork in the first place. I give up.

[#11]

Try either deleting cookies, emptying cache, and restarting browser, or an incognito window, or another browser. Good luck.

[#12]

I have just signed up for Upwork and am unable to create a profile.  I keep getting sent to this webpage ... https://www.upwork.com/ab/create-profile/experience-level/

Which has this message ...

Welcome to Upwork! Tell us about the type of work you're interested in.

but there is no place to enter any information or questions to answer!  Thus I am unable to create my profile.

I have attempted to create my profile by going through the FAQ section of the website, and following links, but they all have send me to the webpage above and giving me the same message.

Please help me set up my profile.

Thank you

Lori

[#13]

Lori,

When I click on the link it takes me to the front page if that is happening to you may be is a temporal failure of the site. However, I want to ask you, have you tried with another nich, sometimes your profile can't be completed because the platform is already full of people who perform the same activities that you do. May be you have another things to offer, and wait some space is open in your field

[#14]

Thank you, but I can't even get that far.  

The only thing I have been able to do is set up my username and password. 

[#15]

Submit a ticket to the help support center, and don't be sad u will become an Upworker very soon. By the way, have you recived an email from Upwork?

[#16]

I have the same issue

[#17]

Hi Lori, and Hiki, 

I'll request the Customer Support Team to reach out to you regarding this issue. 

[#18]

Hi Avery! I am having the same issue and can't figure out how to reach the support team. I've only found the option to post here in the community. Can you tell me how I can reach support? Thanks!

[#19]

Amber,

Could you please try using an incognito window or a different browser to log into your account and complete your profile? Let us know if the page still doesn't load fully.

Thanks!

[#20]

How can I update my profile.

I just registered and anything I tried takes me to a page where a question appears "

Welcome to Upwork! Tell us about the type of work you're interested in."

but I can not click anywhere else or do anything else

[#21]

Hi Panagiotis.

Which browser are you using when you log into your Upwork account? Could you please try logging in using a different browser? You should see options to select your category, skills and experience level:

[#22]

Hi Omar, I used Incognito mode in Google Chrome and that solved the problem. It seems something related to cookies or something.
Hope that works

[#23]

Hello, 

I have the same problem with the page not loading. I have tried it with Safari. 

Any thoughts on how to fix it?

Thanks

[#24]

Hi Maria,

Could you please try clearing your cache and cookies or using an incognito window to open the page?

[#25]

Thank you that worked now