Test Taking Error

[jordan-lauren]

I tried to take 2 tests earlier. Both would not load after clicking start test. Tried disabling ad blocker and had same result. Now page loads and tells me test has expired and I have to wait until September. Site tells me to contact customer service, but CS just keeps sending me in circles.

[JoanneP]

Hi Lauren,

Sorry to hear that. Can you please share the test title so I can check this for you? Thanks!

[jordan-lauren]

Hi,

Thank you for responding.

The 2 tests I tried to take yesterday were:

The Call Center Skill test and the Telephone Etiquette Certification test. 

I was able to successfully take one test today, followed by another failed attempt. That test was the Demo Editing Skills test.

Thanks!

Lauren

[nyrrielatienza]

Hi Lauren,

Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.