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Fazal's avatar
Fazal M Community Member

The amount is not showing for worked hours

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Fazal,


I checked your account for the Contract ID you`ve sent me, and your earnings are currently under the Pending stage minus the service fee. Thank you.

~ Goran
Upwork

View solution in original post

11 REPLIES 11
Petra's avatar
Petra R Community Member


Fazal M wrote:

I worked for a client and completed the project on 2nd January, but the final amount is not showing in the contract details while for other projects I can see the amount s/he paid.

Please, have a look at the attached screenshot.

Please help me,


You are looking at the time worked this week-  look how it says "Timesheet this week" above the screenshot you took

 

It gives the total under "Since Start"

 

Screenshot at Jan 13 08-08-11.png

Fazal's avatar
Fazal M Community Member

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

 

It's so confusing!

Goran's avatar
Goran V Retired Team Member

Hi Fazal,

 

Could you please send me a PM (click on my name) with the contract ID or title so that I can check the details and assist you further? Thank you.

~ Goran
Upwork
Fazal's avatar
Fazal M Community Member

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.

Petra's avatar
Petra R Community Member


Fazal M wrote:

Hi Goran,

Previously you told me the same to text you but you didn't reply to me.


Just check your Reports  under "Pending" - It's there

Petra's avatar
Petra R Community Member


Fazal M wrote:

But this amount is not even shown in my "Reports --> Overview".

As the amount in my account should be more than what I have right now because I think this amount is not added.

 

It's so confusing!


It should be under "Pending" of your Reports Overview page and become available this Wednesday 

Fazal's avatar
Fazal M Community Member

Yes, in pending, the amount is less than the one I mentioned in the screenshot.

Petra's avatar
Petra R Community Member


Fazal M wrote:

Yes, in pending, the amount is less than the one I mentioned in the screenshot.


You are taking the fees into consideration, right?

Fazal's avatar
Fazal M Community Member

I don't know about that!

Petra's avatar
Petra R Community Member


Fazal M wrote:

I don't know about that!


You don't know about what..., the Upwork fees?

 

Upwork takes a 20% fee from your earnings (up to $ 500 per client, then it drops to 10% for any earnings with the same (!) client)

Goran's avatar
Goran V Retired Team Member

Hi Fazal,


I checked your account for the Contract ID you`ve sent me, and your earnings are currently under the Pending stage minus the service fee. Thank you.

~ Goran
Upwork
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