Sep 14, 2023 08:38:40 AM by Fatima T
Hi, I'm unable to upload my profile picture.
I've tried uploading different pictures and resized them but nothing is working.
The following error pops up. Is there a solution to this?
Sep 14, 2023 09:40:20 AM by Annie Jane B
Hi Fatima,
Thank you for reaching out to us. For uploading the required picture, we advise you to consider the following information to ensure that the picture to be uploaded will be successfully accepted.
You may also try clearing your browser cache and cookies as an additional troubleshooting step. If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?