Unstarted expired test

[#1]

Hi everyone,

I was about to start an relevant (Networking Concepts) test in the platform when I realised, by reading the info, that it would take me around 40 minutes to complete.

Once I didn't had enought time to start it at that moment I decided to do it later. 

Now when I went back to do the test, it says "Your test has expired. You can retake the test after 07/03/2019.".

I didnt even clicked the "Start" button to begin with nor have seen one single question!.. Is there any way to contact support or get in touch with someone who can fix this for me?

Thank you for your time,

- Miguel

[#2]

Hi Denis,

We'll have one of our agents reach out to you via support ticket to assist you with your expired test issue.

Thank you for reaching out to us. 

[#3]

The same thing happened to me for the US English Spelling Test and the Virtual Assistant Test. I have no clue how to send a help request. Can someone tell me how to get these tests reset? Thank you! 

[#4]

Thank you for reaching out to us, Zuly.

One of our team members will reach out to you directly via support ticket to assist you with your request. 

[#5]

The same thing happened to me when saw I didn't have enough time take the U.S. Word Usage test. Didn't hit the official 'start' button. But, when I came back to the test it said time had expired. 

[#6]

Thank you for reaching out to us, Maurice.

One of our team members will reach out to you directly via support ticket to assist you with your concern. 

[#7]

I also have this same issue when trying to take the English to Dutch Translation Skills Test. I would love if I could have the opportunity to actually take the test so it can reflect on my profile. 

[#8]

Hi Sarah,

One of our agents will reach out to you directly via support ticket and assist you with your concern.

Thank you for reaching out to us.