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cant set correct loction in new profile

julie1456
Active Member
Julie K Member Since: Apr 10, 2018
1 of 6

creating a new profile. only location option is UK and i cannot change it.

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 6

Hi Julie,

Please confirm which country you are located in and would like to have on your profile so that we can further assist you, thank you.

~Nina
julie1456
Active Member
Julie K Member Since: Apr 10, 2018
3 of 6

Hi,

I live and work in Yangon in Myanmar and I'd like that set as my location please.

 

Thanks

 

Julie

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
4 of 6

Julie,

We'll have a member of the team reach out to assist you with this directly, thank you.

~Nina
julie1456
Active Member
Julie K Member Since: Apr 10, 2018
5 of 6

Any progress with this? I also note that the telephone number field requires and area code, but I'm using a mobile - can this also be changed?

 

Thanks

 

Julie

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
6 of 6

Hi Julie,

I can see that one of our agents have reached out to you yesterday. Please respond directly on the ticket so that they can assist you further, you can also access the ticket here. Thanks!

~Nina