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226b34eb
Member

how do you lodge a help ticket??????

Hi, I'm trying to upload a payment method in the latest version of chrom (which upwork claims is supported) and it won't allow me to do so?? Trying to use support is a waste of time and now i need to lodge a help ticket?? where do i do this??

thanks!

4 REPLIES 4
slavkoa
Member

CLICK HERE 

scroll down Screenshot_2020-12-16 Upwork Help.png

Click on button in red square pointed by two red arrows.

I also need help as my account has a financial restriction on it. I have a valid credit card saved in billing methods and owe $0. I cannot get any help on the chatbot or articles. Please contact me so I can use your website. I would love to raise a support ticket but as you can see from my screenshot, the suggested button to do this is NOT THERE!!!!!!

Hello Helene,

 

Thank you for your message. I'm pleased to inform you that your account has been restored now

 

Thank you

Pradeep H.


Upwork
tinker_bell3
Moderator
Moderator

Hi Matthew,

 

I'm sorry for the trouble you had. I've requested assistance from our team. One of our agents will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork