verifying my bank account

[Barbara H]

I am unable to submit a proposal because I cannot put the deposits into the que.  Please help me.  This process is making me frustrated and defeated.

[Valeria K · Accepted solution]

Hi Barbara,

We'll reset verification attempts for you and you'll be able to add deposit amounts and verify your bank account.

[Barbara H]

thank you so much

[Barbara H]

where exactly is solutions?  that section is still showing verification failed

[Nina K]

Hi Barbara,

I'm sorry that you are having a frustrating experience, however I just checked and a member of our team has reached out to you via a ticket to assist you in the verification process.

[Barbara H]

thank you Nina.  Shall I check for the correction in a few days? I am not being cheeky.  I just want to start earning as soon as possible.  Thank you for your response.

[Nina K]

Hi Barbara,

I see that you have been in touch with the agent that is assisting you with the verification process. Please reach out to him for more details as he should be able to provide you with accurate information regarding the expected time of completion regarding the verification. 

[Vittania F]

can you reset mine as well?

[Goran V]

Hi Vittania,

Yes we will reset your attempts shortly, thank you.

[Sally A]

Can you please help me with that too?