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Improved Speed and Modernization of Messages on Desktop

Community Member

March 22, 2022 Update: The new version of Messages is now deployed to all users.

Over the coming weeks, you may see changes to Upwork Messages on desktop as we test improvements to this crucial piece of Upwork infrastructure. These changes reflect, in large part, technical modernization. In addition to a new look, the Messages page should load much faster due to backend improvements.


Current Messages experienceCurrent Messages experience


Other updates include:

  • The Messages are now displayed in bubbles.
  • Max attachment size is 1GB in the new version vs 95MB in the old.


New Messages experienceNew Messages experience


Some less commonly used features will not initially be available in the new version, but, for the time being, you will have the option to switch between the old and new versions. When viewing the new version, you will see an option "Go back" at the top of messages. If you do choose to switch back to the older version, you will see an option to return to the new version.


As a reminder, you may not see the new version of Messages as this is currently a test. 


For more information, visit our Help article and join the Community discussion.