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jkarp16
Community Member

Can't share feedback on LinkedIn

I can't share my client feedback on LinkedIn. When I click on the share opition on my Upwork profile for a specific completed job, I get a message on LI that says "Cannot display preview. You can post as is or try another link". My profile is set a public on both platforms. Is anyone else experiencing this?

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi All,

 

Thank you for reaching out to us and bringing this to our attention. I would like to let you know that I shared your reports with our team and they are looking into this further. 

 

We will update this thread as soon as we have more information. 

~ Nikola
Upwork

View solution in original post

27 REPLIES 27
LuiggiR
Moderator
Moderator

Hi Jessica,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
9ac6658c
Community Member

Hi Jessica and Luiggi

 

I'm experiencing the exact same issue.  Please let me know the outcome of the support ticket.

Hi Rocco,

 

I apologize for any inconvenience this may have caused. I'll share with you the same troubleshooting steps given to Jessica.
 
To resolve this issue, please do the following steps:
 
Disable any extensions or adblockers: Sometimes, these can interfere with the sharing process.

  • In Google Chrome, go to More Tools (three dots) menu at the top right corner of your browser window, select Extensions, and disable any relevant extensions.
  • Use an incognito or private browsing window: Logging in to both Upwork and LinkedIn accounts through this mode can eliminate any conflicts caused by stored cache or extensions.

 

Use an incognito or private browsing window: Logging into both Upwork and LinkedIn accounts through an incognito or private browsing window can eliminate any potential cache-related problems that may be causing this issue.
 
If using a different browser and/or incognito/private mode worked for you, clearing your cookies should help to fix the issue you’re experiencing:

  1. Click on this link: https://upwork.com/clearcookies ** > follow those steps to clear Upwork-only cookies
  2. If the issue persists, you may need to clear your full browser cookies/cache > restart your browser to try once more

 
If you are still experiencing the issue, you can also refer to LinkedIn's help page about troubleshooting issues sharing URLs.
 
If the provided steps do not resolve the issue, please let us know. It would be helpful if you could provide as many details as possible. Additionally, if you could include a screen recording for our reference, it would be greatly appreciated.


~ AJ
Upwork
9ac6658c
Community Member

Hi Annie

 

Thanks for your response.  I have tried your suggestions across three browsers: Brave, Firefox and Edge.

 

I have also refer to LinkedIn's help page as you've advised.

 

Nothing has worked.  While I'd very much like to share my progress on Upwork with my LinkedIn network, I've given up on this.  Please troubleshoot from your side.

 

Regards

Rocco

Hi Rocco,

 

I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
410739e6
Community Member

Hey! I'm facing an issue, although I'm able to do this for Facebook I'm unable to do the same for 

linkdin. When I click on the share option , linkdin opens on the browser and then I'm unable to share it. I tried the same on different devices and it's still the same

Vaishnavi

Hi Vaishnavi,

 

Thanks for reaching out to us. To resolve this issue, please do the following steps:
 
Disable any extensions or adblockers: Sometimes, these can interfere with the sharing process.

  • In Google Chrome, go to More Tools (three dots) menu at the top right corner of your browser window, select Extensions, and disable any relevant extensions.
  • Use an incognito or private browsing window: Logging in to both Upwork and LinkedIn accounts through this mode can eliminate any conflicts caused by stored cache or extensions.

 

Use an incognito or private browsing window: Logging into both Upwork and LinkedIn accounts through an incognito or private browsing window can eliminate any potential cache-related problems that may be causing this issue.
 
If using a different browser and/or incognito/private mode worked for you, clearing your cookies should help to fix the issue you’re experiencing:

  1. Click on this link: https://upwork.com/clearcookies ** > follow those steps to clear Upwork-only cookies
  2. If the issue persists, you may need to clear your full browser cookies/cache > restart your browser to try once more

 
If you are still experiencing the issue, you can also refer to LinkedIn's help page about troubleshooting issues sharing URLs.
 
If the provided steps do not resolve the issue, please let us know. It would be helpful if you could provide as many details as possible. Additionally, if you could include a screen recording for our reference, it would be greatly appreciated.


~ AJ
Upwork
NikolaS
Moderator
Moderator

Hi All,

 

Thank you for reaching out to us and bringing this to our attention. I would like to let you know that I shared your reports with our team and they are looking into this further. 

 

We will update this thread as soon as we have more information. 

~ Nikola
Upwork
3776c479
Community Member

Facing same issue

3776c479_0-1712035975869.png

 

Hi Parth,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork
0a5c205d
Community Member

Same problem here, none of the solutions above worked, isn't there any way to bypass this method and share manually?

 

Hi Ignacio,

 

Could you please share with us a screenshot of what you can see from your end upon choosing the Share feedback button under "Work history and feedback" on your profile? This way we can have it reviewed and assist you accordingly. We're looking forward to your response.

 

~ Arjay
Upwork
0a5c205d
Community Member

Hi there, I tried it 24 hours later and it worked perfectly, not sure why but it did.

d78a4c5b
Community Member

Still facing the same issue even after following the given steps.

d78a4c5b_0-1712444359036.png

 

0eee1cfe
Community Member

Hi.
The same issue as other freelancer has. 
Cleaning cookies nor switching browser didn't helped.
Blank page and only waring:
"Cannot display preview. You can post as is, or try another link."

 

Hi Oleg, 

 

Thank you for reaching out to us. Could you please share a screenshot of the error message from your end so that we can look into this further and assist you accordingly? 

~ Nikola
Upwork
0eee1cfe
Community Member

Hi Nikola,
Yes, sure. Screenshot attached bellow.
Thank you

Thank you for following up, Oleg. 

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Upwork
df0f184b
Community Member

Hi,
I'm getting the same issue.

df0f184b_1-1713800090615.png

 

 

Hi Umair,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with more information and further assistance.

 

~ Arjay
Upwork
daverucha
Community Member

Hi Team,

 

I am also facing the same issue while sharing. Can anyone please share some inputs ?  Attached the screen shot for the same. 

 

I tried by clearing browser cookies, incognito mode etc but nothing works.

 

Appreciate quick feedback.

 

2024-04-23_17h43_54.png

Hi Rucha,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
amirjoiya
Community Member

Hi Support Team,

 

I got a client review in Sept 2023 and I am tried to post it in LinkedIN but its giving me same error that mentioned above. ''Can't preview display'' I am also sharing LinkedIn instructions in this regard. Now I again tried to share the link but instead of showing the reviw it shows Upwork logo only. But the issue remains the same. Kindly resolve it. 

Thanks

Hi Amir,

 

I'm sorry to hear you are having trouble sharing your feedback. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
a30399f7
Community Member

I also have the same problem!

How did you solved it?

Hi Donko,

 

I'm sorry to hear this is happening to you as well. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
3ff01225
Community Member

Hi everyone, i have faced the same problem could you please help me out? Here is the screen.
Thanks!

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