Cancel Membership

[#1]

Hi, I'm getting a notification that my membership has been automatically renewed and I want to cancel it and get a refund because I don't need it for this month.
thank you

[#2 · Accepted solution]

Hi Abderrahman,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#3]

Dear sir

              I have been trying to cancel my subscription for last 1 month. Sorry to say but you guys have made it extremely difficult to cancel but buying premium is too easy. Now kindly cancel the subscription Immediately. Also have mailed you. App does not allow me to switch to basic as mentioned in your support forum.

[#4]

Yes Please help, I purchased freelancer plus mistakenly cancelled within 5 minutes without utilising can any one help to refund it.

[#5]

Hi Kumar,

Thank you for letting us know. We’ve also escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#6]

thanks

[#7]

Hi, my membership auto renewed. I downgraded to basic and I'd like to request for a refund

[#8]

Hi Ryebelle,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance.

[#9]

Hi I would like to cancel  my membership as I have decided I  no longer need it. Please help

[#10]

Hi Steven,

You have full control over your account and you downgrade from Freelancer Plus. Please follow the instructions below:

1. Go to Settings › Memberships & Connects
2. Select Change Plan
3. Choose the Switch to Basic button on the Basic plan.

Let us know if you need further assistance; we'll gladly look into that for you.

[#11]

My Freelancer Plus subscription has been automatically renewed and I am no longer using Upwork. I don't want the subscription and charges, but I can't cancel it. I need to request the cancellation and a refund.

[#12]

Hi Luna,

We’ve escalated your community post to a support ticket. One of our agents will contact you soon to assist.

[#13]

Please cancel my membership

[#14]

You can change your plan from here: Membership & Connects - Upwork