Cancel Membership

[581cd73f]

Hi, I'm getting a notification that my membership has been automatically renewed and I want to cancel it and get a refund because I don't need it for this month.
thank you

[LuiggiR · Accepted solution]

Hi Abderrahman,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[kumaratwork]

Yes Please help, I purchased freelancer plus mistakenly cancelled within 5 minutes without utilising can any one help to refund it.

[LuiggiR]

Hi Kumar,

Thank you for letting us know. We’ve also escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[kumaratwork]

thanks

[2c77b30d]

Hi, my membership auto renewed. I downgraded to basic and I'd like to request for a refund

[ArjayM]

Hi Ryebelle,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance.