Escrow Refund

32cf1fd9 · ‎04-28-2023

Hi guys,

I need help the client requested a refund for $100 (which he paid me last 2 weeks ago). He requested a refund saying I run to his money even I am done with the project already and he approved it to release the funds in escrow and after that he leave me a good review. Then just today he requested a refund with this message which is not true.

williamtcooper · ‎04-28-2023

Deuei,

Ignore it. You are under no obligation to refund the money unless you want to.

32cf1fd9 · ‎04-28-2023

Hi William,

If I ignore it do still mediation process and arbitration will apply? I have completed the job and it was last 2 weeks ago.

williamtcooper · ‎04-28-2023

Hi Deuei,

A client can bring a freelancer to mediation at any time for any reason. It doesn't mean that they would win.

prestonhunter · ‎04-29-2023

Refund thinking hurts clients.

If you did the work, you deserve to be paid. If you refund money to a client when you did the work, you are turning that client into a thief and damaging their soul.

In order to avoid harming the client's soul, you should not refund money to him.

williamtcooper · ‎04-29-2023

Strongly agree because a small number of clients go into contracts with the intent to get free work - to the best of my discernment I avoid working with them.