Aug 28, 2023 06:50:12 PM Edited Aug 28, 2023 07:54:19 PM by Arjay M
Solved! Go to Solution.
Aug 28, 2023 08:07:57 PM by Arjay M
Hi Franielyn,
I see that you have already contacted our support team and raised a ticket about your concern. I've submitted a follow-up directly to the team handling your case. One of the members will update you via email and your ticket on this page. Feel free to coordinate to resolve the issue.
Aug 28, 2023 08:07:57 PM by Arjay M
Hi Franielyn,
I see that you have already contacted our support team and raised a ticket about your concern. I've submitted a follow-up directly to the team handling your case. One of the members will update you via email and your ticket on this page. Feel free to coordinate to resolve the issue.
Oct 13, 2023 12:07:57 AM by Konrad K
Good day Arjay. I am having the very same issue. I am new to the upwork community and really could use the assistance to joining my team as this is quite urgent.
Oct 13, 2023 02:42:19 AM by Pradeep H
Hi Konrad,
Could you please tell us more about the error you face while trying to accept the invite?
- Pradeep
Oct 13, 2023 03:05:30 AM by Konrad K
Hi Pradeep, sure. I recently got an invite to join a team (from the owner of the team) at the company I have started to work with. I don't receive an error but rather when clicking get started on the invitation, it takes me to my profile page and doesn't prompt or display anything regarding the team. When i check under settings> teams, it says I'm not part of a team. How would I be able to resolve this?
Oct 13, 2023 04:38:00 AM by Pradeep H
Thank you for sharing the details, Konrad. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
- Pradeep
Oct 13, 2023 05:16:22 AM by Konrad K
Thanks for the tips. I tried doing this on Chrome and and Opera GX after clearing cache on the browsers. Sadly the issue is as follows now:
Takes me to a page that has the company name on top asking to create an account or login (great to see that). Tried both options, with login it just keeps putting me back to my home profile (same issue as before). If I opt for creating a new profile, it kicks out with an error as follows
"This almost never happens, but something went wrong. Please try again later or contact support for assistance."
Oct 13, 2023 07:13:29 AM by Annie Jane B
Hi Konrad,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Oct 24, 2023 07:42:35 AM by Shemara N
I have the same exact issue, please someone help! Support is not helpful.
Oct 24, 2023 08:16:04 AM by Nikola S
Hi Shemara,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.