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Waheed's avatar
Waheed K Community Member

Locked Private Profile

Hi there, 
My account was kept private because of not earning until now. please help me in making it public.

thanks 

ACCEPTED SOLUTION
Arjay's avatar
Arjay M Retired Team Member

Hi Jean Peter,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~ Arjay
Upwork

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865 REPLIES 865
Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. Your profile visibility is set to Public now. 

 

Thank you,

Pradeep

Muhammad Talha's avatar
Muhammad Talha M Community Member

Please reset my profile, private to publicly visible to the general public and will show up in search engine results.

 

Thanks

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. I checked your profile and noticed that your profile visibility is already set to public.

 

Thank you,

Pradeep

MD Sabuj's avatar
MD Sabuj A Community Member

I'm writing this application regarding my Upwork profile. Currently, my profile is private. I would like to public my profile so that I can able to bid on the project for getting started.

 

Looking forward to take the necessary steps immediately.

 

Thanks,

Sabuj Akanda

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi MD Sabuj,

 

Thank you for reaching out to us. I've successfully changed your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.


~ AJ
Upwork
Mohamad's avatar
Mohamad J Community Member

Hello,

My profile had been set to private or unavailable. I have bought new concepts and make request to set it without since a week without any action from upwork community

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mohamad,

 

Thank you for reaching out to us. I've successfully changed your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.


~ AJ
Upwork
Rida Fatima's avatar
Rida Fatima Z Community Member

Hi, My profile visibility is on private and I am not able to set it up to be Public. Please help.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Rida,

 

Thank you for reaching out to us. I've successfully changed your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.


~ AJ
Upwork
Frosina's avatar
Frosina D Community Member

Hello, i want my profile to be public again. i sended request to upwork suport team to be publick, but its still private.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Frosina,

 

Your profile visibility has been reset, it should be public now.

~ Luiggi
Shehnaz's avatar
Shehnaz S Community Member

My account was kept private because of not earning until now. please help me in making it public.

 

Thanks! 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Shehnaz,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

 

Ishan's avatar
Ishan P Community Member

Hey, My profile is set to private and i am not seeing any option to make it public. Can you please help me make it public?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Ishan,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Mahmudul's avatar
Mahmudul H Community Member

Hi there, 

My account goes to private every month even if I have earning and applying for jobs. Last time I earned 2 weeks ago but today I noticed that my account is private. Upwork says the make a profile private if there is no earning for 90 days. But I don't understant why my account is private because it's just 2 weeks without earning. I can't even apply to make profile public from support center. It saying "Something went wrong. Your ticket was not submitted."

Pradeep's avatar
Pradeep H Retired Team Member

Hi Mahmudul,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Mahmudul's avatar
Mahmudul H Community Member

Thank you

Ime Charles's avatar
Ime Charles S Community Member

My profile visibility is also set to private. I need it to be changed to public. 

Nikola's avatar
Nikola S Retiring Moderator

Hi Ime,

 

Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

~ Nikola
Ime Charles's avatar
Ime Charles S Community Member

Thank you very much for your quick response. I really appreciate.

Deborah's avatar
Deborah O Community Member

Hi, my upwork visibility is set to private and I would like to make it public. I tried doing it but there's no option for it.

I wait for your response 

Andrea's avatar
Andrea G Community Manager

Hi Deborah,

 

Your profile visibility has been set back to public.

 

~Andrea
Renard's avatar
Renard T Community Member

My profile is still on private even thought I requested to reset my profile visibility. Please help.

Renard's avatar
Renard T Community Member

Hello. My profile is set on private, please help.