Solved: Locked Private Profile - Page 2

Andrea G · ‎09-01-2022

Hi there,
My account was kept private because of not earning until now. please help me in making it public.

thanks

Andrea G · ‎09-01-2022

Hi Jean Peter,

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

You can request that your profile visibility is reset by clicking this link found in this help article.

Update:

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

Thank you!

~ Arjay

View solution in original post

Deeksha S · ‎10-25-2022

Hey, can you help me! My account is set to private. I have requested multiple times. But no solution has been provided by Upwork.

Please help me someone..

Henock S · ‎10-14-2022

Hi Arjay M, can you please make my profile public? it is locked and it is private, perhaps I sent proposals

Henock Adugna

Nikola S · ‎10-14-2022

Hi Henock,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

~ Nikola

Amarachi E · ‎10-14-2022

Hi Nikola,

Just adding my comment here - I've submitted this same request in the last 48 hours of not being able to turn my profile to public and nothing has changed. Please assist fix issue

Olamide O · ‎10-14-2022

Hello, My account has been private because I wasn't using it before and i have tried resetting the visibility but it's not working. Please can you help me make it public. Thank you

Joanne P · ‎10-14-2022

Hi Olamide,

I checked, and I can confirm that your profile has been reset to 'public'. You may log in and check.

~ Joanne

Saqib J · ‎11-24-2022

Hi, I hope you are doing great. I see my account is private from last few days. And i want to start work on my upwork account. Please help me to public my account. I will be really grateful.

Thanks

Andrea G · ‎11-24-2022

Hi Abid,

Your profile visibility has been set back to public.

~Andrea

Saqib J · ‎11-24-2022

Thank you so much.

Mohmudul Hassan R · ‎12-28-2022

Hello,

My Profile Is in Private Mode. I Need to Change It to Public or Only Upwork Users. but It Cannot Be Done. Like to Know Any Suggestions for It.

Pradeep H · ‎12-28-2022

Hi Mohmudul,

Thank you for your message. Your profile has been set to Public now.

Thank you,

Pradeep

Afsar J · ‎01-09-2023

hello, Moderator my profile has been set private please make it public thanks

Ajayi G · ‎09-01-2022

Hi Andrea,

I have the same problem and I have clicked the link many times in the last 24 hours but nothing has changed. Please help

Pradeep H · ‎09-01-2022

Hi Ajayi,

Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.

Thank you,

Pradeep

Sufia B · ‎09-12-2022

Hi Pradeep H

My account has become private. I have already sent the request to make it public, I received the email confirming that it will be done within 4 hours. But now, it's more than 24 hours and I would like Upwork to put my account on public. Can you please set my profile to the public? Thank you

Arjay M · ‎09-12-2022

Hi Sufia,

Arjay here stepping in for Pradeep. I have reset your profile visibility back to public status. Please note that when your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

A gentle reminder, please avoid creating several tickets for the same concern so that the team could assist you more efficiently. Thank you!

~ Arjay

Asiya F · ‎09-01-2022

Hello,

My account is private please update my Account.

Thank you

Pradeep H · ‎09-02-2022

Hi Asiya,

Thank you for your message. Your profile visibility is set to Public now.

Thank you,

Pradeep

Majid T · ‎09-02-2022

Hi,

My profile has been set on Private for a while now, as I have not been active for a while. But recently I've been trying to get things going on by submitting proposals. I also have got an order and I've been trying to change this back to "Public".

Please I need this issue fixed.

Thanks!

Andrea G · ‎09-02-2022

Hi Muhammad,

Your profile visibility has been reset back to public.

~Andrea

Sylvester T · ‎09-02-2022

I have click the link to reset back my profile visbility to public since 8 hours ago and yet no changes has been made. Please advise me.

Nathaniel J · ‎09-02-2022

Just adding my comment here - I've submitted the request twice in 48 hours and nothing has changed.

Andrea G · ‎09-02-2022

Hi Sylvester and Nathaniel,

Your profile visibilities have been set back to public.

~Andrea

Jireh Joie D · ‎09-02-2022

Hi I submitted a request to make my profile public but it's been more than 24hrs. Can you please set my profile to public. Thank you

Arjay M · ‎09-02-2022

Hi Jireh Joie,

I have reset your profile back to public status. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.

A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!

~ Arjay