Locked account

[#1]

Hello there! My account has been locked due to my credit card not being able to process - I tried updating my card information in order to make a payment and I got a notification that my account has been locked. Who and where should I contact regarding that issue? Thanks!

[#2]

Hi Iga,

Thank you for your message. I am sorry to hear about the action taken on your account. Could you please remove your card and try again with a different card? Once you have a valid billing method, your account will be automatically restored.

Thank you

Pradeep