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Abdul's avatar
Abdul R Community Member

Microsoft certification verification pending

Hi team,

Over 15 days ago, I manually added my Microsoft Azure cloud certification (AZ-104) to my certification portion. The verification request Status shows "Solved" but it is still showing verification pending on my Upwork profile. Please find the attached files and link for reference and kindly resolve this issue of mine.

Certification link:
https://learn.microsoft.com/api/credentials/share/en-us/AbdulRehman-2655/71F3D5BC204CA0E9?sharingId=...

ACCEPTED SOLUTION
Joanne's avatar
Joanne P Retired Team Member

Hi Abdul,

 

Thanks for reaching out. We've followed up with the team about your certification. Please allow them time to check and update you directly. 

~ Joanne
Upwork

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11 REPLIES 11
MD Alamgir's avatar
MD Alamgir M Community Member

Hi

Joanne's avatar
Joanne P Retired Team Member

Hi Abdul,

 

Thanks for reaching out. We've followed up with the team about your certification. Please allow them time to check and update you directly. 

~ Joanne
Upwork
Fawad's avatar
Fawad K Community Member

Hello Joanne,

 

I am facing the same issue. I added my PL-300 certification 10 days ago, and the status is appearing as resolved in my request. However, in my profile, it says verfification pending and the certification is not appearing in my public view. I am attaching the request screenshot. Here is my certification link: 

 

https://learn.microsoft.com/api/credentials/share/en-us/FawadKhurramKhan-8803/1588365FE37DCBD4?shari...Request Status.png

Mykola's avatar
Mykola B Community Member

Hi.
I have the same problem. For more than 2 weeks its still 

 Pending verification
 
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Mykola,

 

Thanks for sharing this with us. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
John's avatar
John S Community Member

Same issue here, I added the link to my MS Certifcation transcript over a month ago and it still shows "Pending verification".

https://learn.microsoft.com/en-us/users/johnscott-9303/transcript/vn9rrapmr5zo83k

Joanne's avatar
Joanne P Retired Team Member

Hi John,

 

We're sorry for the late response to your post here in the community. We want to update you that we've checked with our team, who confirmed that your certificate has already been approved. You may check the ticket here

 

 

~ Joanne
Upwork
Shivakumar's avatar
Shivakumar V Community Member

Hi,

I've been facing the same issue since 10 days. Certificate verification is still pending. Platforms like LinkedIn, Naukri, and Indeed added the certificate instantly. Why is it taking so long here? Please resolve this issue as soon as possible; it's very time-consuming. 

https://learn.microsoft.com/api/credentials/share/en-us/shivakumarvikkurthi-7948/F59078F5B587B56?sha...

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Shivakumar,

 

Thanks for bringing this to our attention. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Youngmi's avatar
Youngmi R Community Member

Hi, I have the same issue. it's still pending after 8 days.

Ivygail's avatar
Ivygail J Retired Team Member

Hello Yumiyumi,

 

I have forwarded your concern to our assigned team, and they have raised a ticket to provide you with further information and instructions on how to resolve this matter. I’d encourage you to follow up with our team directly on your ticket and feel free to reach out to them through the same support ticket if you have any more questions. You can access your ticket on this page.

 

~Ivy