🐈
» Forums » Support » Re: Money not received
Page options
Neyde Alejandra's avatar
Neyde Alejandra M Community Member

Money not received

Hi

 

I have sent some funds I had from Upwork, like $800 and I sent it to Payoneer, normally it arrives within minutes, but not this time. I am worried because Payoneer shows there's an upcoming transfer, and it was done on a business day (Friday), I am afraid I lose the money I have sent to my Payoneer account. 

2 REPLIES 2
Mykola's avatar
Mykola A Community Member

You won't lose the money for sure. It will be accounted or returned.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Neyde,

 

I'm sorry to hear you have not received your funds yet. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi