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Zain's avatar
Zain A Community Member

Offline

Why is it showing a gray dot on my profile picture when I see the Public View? However, I use to be online at that time.

1 REPLY 1
Arjay's avatar
Arjay M Retired Team Member

Hi Zain,

 

I tried but wasn’t able to replicate the issue you’re describing. I can see your online status and the indicator (Green dot) are synchronized here. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. 

 

~ Arjay
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