🐈
» Forums » Support » Re: UPWORK TO PAYPAL WITHDRAWALDELAY NO FUNDS...
Page options
Toqa's avatar
Toqa H Community Member

Payment not received to my PayPal

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hello Amina,

 

I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance. 

 

Thank you.

Pradeep.

View solution in original post

660 REPLIES 660
Nikola's avatar
Nikola S Moderator

Hi Yara,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Dmytro's avatar
Dmytro H Community Member

If someone from support team can take a look what is wrong with configuration. Why I can't get paid on my pay pal account,

Nikola's avatar
Nikola S Moderator

Hi Dmytro,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola
Erblin's avatar
Erblin B Community Member

I cannot withdraw money to PayPal

I am trying to withdraw money to PayPal, but it was unsuccessful and I have am email:

"We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Luiggi's avatar
Luiggi R Moderator

Hi Erblin,

 

I am sorry to hear about your Paypal withdrawal. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after they've checked it on their end and we'll assist you further.

~ Luiggi
Erblin's avatar
Erblin B Community Member

Hi I have contacted them and they said its ok from their part.The issue its still here I still cannot withdraw money.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Erblin,

 

Thank you for following up. I just checked your most recent withdrawal transaction and it was successful on our end. If the funds get returned, please do not initiate another one and let us know so we can check for you.

 


~ AJ
Upwork
Erblin's avatar
Erblin B Community Member

Unable to apply funds. Paypal.

Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Erblin,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

Can you please help me, 

 

Thank you!

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Erblin,

 

I am sorry to hear about your Paypal withdrawal. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after they've checked it on their end and we'll assist you further.


~ AJ
Upwork
Yurii's avatar
Yurii D Community Member

This is the first time I want to transfer money to PayPal and I have been denied three times.
"The reason for returned funds: Unable to apply funds"
I have everything set up, I do not understand what the problem is

Pradeep's avatar
Pradeep H Moderator

Hi Yurii,

 

Thank you for your message. I am sorry to hear about the issue with your Paypal withdrawal. Please contact Paypal support to check the status of your Paypal account and try again once the issue is resolved on your Paypal

 

Thank you,

Pradeep

Salome's avatar
Salome P Community Member

Hi,

 

I am encountering an issue regarding my wtihdrawal amounting to $96 from my UPwork account to Paypal. I havent received the amount in my Paypal account and it hasnt been reflected. It is usually instant when transfering. Please help!!

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Salome,

 

Thank you for reaching out to us. I am sorry to hear about the issue with your Paypal withdrawal. Please contact Paypal support to check the status of your Paypal account and try again once the issue is resolved on your Paypal


~ AJ
Upwork
Mohamed Lemine's avatar
Mohamed Lemine A Community Member

Hello community,
I'm trying to withdraw my earnings to my active paypal account (that i use frequently), but when clicking get paid it says that the payment is sent to my paypal and after 1 minute i see that the withdrawl has been returned to my upwork account with the message "your payment could not be processed" i also received an email from upwork saying "The reason for returned funds: Unable to apply funds." .
please help it's been almost 2 weeks that i have this issue.
ABBAD 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mohamed,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Mohamed Lemine's avatar
Mohamed Lemine A Community Member

Hello community,
Since 2 weeks, i'm trying to withdrawl my earninigs to my paypal account (which i use quite frequently).
when i try and click on "get paid" the transaction comes back to my upwork account after one minute and i receive an email from upwork  stating "The reason for returned funds: Unable to apply funds."

please help as i don't know what to do right now 

 

Best regards 🙂

ABBAD

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mohamed,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Darlene Jen's avatar
Darlene Jen E Community Member

I have tried to withdraw 4 times but it only deducts the service fee and it won't show in my bank account or paypal. It just always bounces back in available earnings. Fix this asap please. I have been deducted for service fee 4 times already

Avery's avatar
Avery O Community Manager

Hi Darlene, 

I checked your account and can confirm that your withdrawal was returned to your Upwork account because of the incorrect account number added to your payment method. Could you please double-check if you added your ATM card number instead of your savings/checking account number? In cases where a withdrawal is returned because the issue lies in the payment method (i.e. incorrect account information), the withdrawal fee will not be returned. 

As for your Paypal transaction, in most cases, payment transfers between Upwork and PayPal occur immediately. However, there are occasions when it may take up to 24 hours. If a transfer was initiated more than 24 hours ago and is still not complete, please contact PayPal.


~ Avery
Miloš's avatar
Miloš M Community Member

Hi, I have an issue and I can't transfer money to my PayPal account. 
I get an email that says: Unable to apply funds.

I've linked and confirmed my cards on PayPal, everything should work fine.

How do I resolve this?

Andrea's avatar
Andrea G Community Manager

Hi Miloš,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Mohammed's avatar
Mohammed A Community Member

Hi everybody, I hope you are all doing well.

I tried to withdraw a couple of dollars to my paypal account but the payment keeps getting rejected, could you please help me with this?

thank you.

Robert's avatar
Robert R Community Member

Please tell me why I can't withdraw funds?
Pradeep's avatar
Pradeep H Moderator

Hi Robert,

 

Thank you for your message. Could you please contact Paypal to check your account status and try again after the issue is resolved with your Paypal account? You can also use an alternate payment method to initiate the fund withdrawal.  

 

Thank you,

Pradeep

Robert's avatar
Robert R Community Member

Tell me why I can't withdraw my funds?

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

**Edited for Community Guidelines**

**Edited for Community Guidelines**

Latest Articles
Featured Topics
Learning Paths