Payment not received to my PayPal

[#1]

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

[#2]

Hello,  i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Nataliia,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

UPDATE PAYMENT METHOD

Can you please help me

Thank you!

[#3]

Hi Nataliia,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#4]

Hi, I'm having trouble setting up my bank account. It says to check my email, but I haven't received any email. It also says if I don't hear from Upwork "contact us" but there seems to be no way to contact Upwork. Can anyone help? How do I contact support or open a ticket? 

[#5]

Hi Kim,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#6]

Hi Ivan,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Received that email. 

I was received costs to my paypdal already (not upwork). Can you help?

[#7]

Hi Ivan,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#8]

Payment with paypal not working

When I tried to transfer my funds to paypal I received an email which stated the following:

We attempted to process your recent payment request but unfortunately it failed.

Please fix it so I can get my money, thanks.

[#9]

Hi Alexander,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the issue you experience. You can access your tickets on this page.

[#10]

I have problem with getting paid with PayPal. This is my first time using PayPal to withdraw funds.
Could you help me?

[#11]

Hi Mariia,

One of our agents will reach out to you via support ticket in order to assist you.

[#12]

For more than three weeks I can’t withdraw money from my Upwork account to my PayPal. I passed the verification procedure on PayPal, personal data on two accounts coincide, but the transaction for an incomprehensible reason is rejected. When I click on "Get Paid Now" no problems arise, it is written that everything went successfully. On the balance sheet the introduced amount of money is removed, but after updating the page appears the message with an error. Please help solve this problem, I still can not get money.
Payment Upwork Ref ID
471364313.
Returned Payment Upwork Ref ID
471364367.

**Edited for Community Guidelines**

[#13]

Hi Artem,

I'm sorry to hear you're having trouble processing your withdrawals. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[#14]

Paypal has just started working fully in my country, but I have had it for a very long time since 2012. I updated the information, checked the name (it matches) but I still can't make the transfer to paypal. Please help me

[#15]

Hi Tetiana,

Thank you for your message. Could you please contact Paypal support to check your Paypal account status? You can try again once Paypal support confirms the account status is active.

Thank you,

Pradeep

[#16]

Hello

Everytime I try to withdraw my funds using paypal, I am getting below mail. My paypal has been successfully connected with Upwork and it's active but still I am not able to receive the money.
Any idea what's the issue and how can I fix it?

[#17]

Hi Rahul,

One of our agents will reach out to you via support ticket in order to assist you.

[#18]

Hello. I can't withdraw my funds from my account to PayPal. My personal data (email, addresses etc.) are the same in Upwork and PayPal. But every time I try to withdraw money I get "payment rejected" and the money returns to my account. What is the problem?

[#19]

Hi Milana,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#20]

Hi! I have fully activated and verified PayPal account. But when I try to get paid I get this message:

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

I don’t quite understand whose mistake this is, paypal or upwork, can you help me figure it out? How can i fix it?

[#21]

Hi Dan,

I am sorry to hear about your account status.  I shared your report with our team and one of our agents will reach out to you as soon as possible via a support ticket to assist you further.

[#22]

Hey guys!

When I want withdraw payments to PayPal I have error "Your payment could not be processed". My profile is verified, billing and payment methods done to. Who know is ukrainian members can withdraw payments to paypal or there's some problems and I should use other method like Payoneer?

Thanks!

[#23]

Hi Vadim,

I would be happy to help. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#24]

Today paypal refunded all the money i still had in my account back to upwork becaus they were closing my account for reasons i do not know. I did not get a warning or an option and the ony already shows as refunded on my paypal account. Im not sure what to do to gt that money back now could anyon plase help? 

[#25]

Hi Alejandro,

We appreciate you reaching out to us and I'm sorry to hear about the unexpected refund that's been processed on your account. Looks like the team handling your case has already been notified of your concern and support tickets have been created. I highly suggest you communicate through those tickets for updates and further assistance. Thank you.

[#26]

Hi Team,

Some of my Partially payments has been held by Pay Pal due to security issues. Now they are asking me to reach out to buyers and asked them to verify with them to release the payment. Kindly guide me Where should I contact Upwork to resolve this issue?