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Marwa's avatar
Marwa E Community Member

Paypal payment issue

I tried to connect my email to paypal email but it gives me the below error

and I checked same name same email

what shoud I do ?

Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hi Marwa,

 

Thank you for your message. I am pleased to inform you that your payment methods are approved now. In order to activate your payment methods and withdraw earnings, please complete a W8BEN Foreign Status Certification.

 

Thank you,

Pradeep

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2 REPLIES 2
Pradeep's avatar
Pradeep H Moderator

Hi Marwa,

 

Thank you for your message. I am pleased to inform you that your payment methods are approved now. In order to activate your payment methods and withdraw earnings, please complete a W8BEN Foreign Status Certification.

 

Thank you,

Pradeep

Marwa's avatar
Marwa E Community Member

Thank you Pradeep I really appreciate your support and your fast response

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