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Ally's avatar
Ally B Community Member

Profile Completion Issue

Despite completing the necessary components to bring my profile to 100% completeness, Upwork is showing that I am only 70% complete. My profile still shows up with the information I had added, but it seems like Upwork isn't registering it. What can I do to remedy this?

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Ally,

 

Thank you for reaching out and sorry to hear you're having trouble with the completion of your profile. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi

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31 REPLIES 31
Nisha's avatar
Nisha N Community Member

Hi

i am also having issue like this. I have also open a ticket for this, but i am not getting any help. I can't even click on my profile . It redirects on the jobs pages whenever i try to click on profile. I am also not able to share my profile link.

I have tried after clearing caches and cookies.

 Thanks 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Nisha,

 

Thank you for your message. I am sorry to hear about the issue while updating your profile. I can see that the support ticket initiated for the same concern is already in the queue. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further. Meanwhile, please try using a different a different browser to check if that helps.

 

Thank you,

Pradeep

Edwin's avatar
Edwin A Community Member

I neeed support and do you think it's a scam? you should be aware of it.

I told him that, I have never seen such things...

Edwin's avatar
Edwin A Community Member

I need help pls...

Oleg's avatar
Oleg Y Community Member

Screenshot_1.png

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Help solve the problem. I have already provided enough information in my profile to indicate 100 percent, but the upwork only shows 40 percent. I would be grateful for your help.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Oleg,

 

You are still missing items to have a 100% complete profile. On that same screen you're seeing, you'll be recommended items you can add to increase your profile completion percentage. You can also learn more from this page

~ Luiggi
Oleg's avatar
Oleg Y Community Member

Thanks!