Rejected withdrawal

[#1]

My withdrawal was rejected.
There was "transaction is due and has not been paid" message about PayPal commission.
I have re-enable the payment method, but it didn't change anything.

Can you please explain how can I get my paid?

**Edited for Community Guidelines**

[#2]

Hi Dasha,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#3]

Thanks for the quick response!

[#4]

But I'm not sure should I make the request there?

[#5]

Hi Dasha,

Thank you for your follow-up. Your request has been reviewed and taken care of by our support team. Please check here or your email for further details and assistance.

[#6]

Thank you!