Jul 21, 2022 09:20:28 PM Edited Jul 21, 2022 09:22:29 PM by Coralie E
Hello,
I'm a top-rated plus freelancer with early payments (tonight in the US). Between 8:35-8:40 pm Pacific time, my earnings from two contracts moved out of "In review." Sometimes there's a short delay before I see them show in as "Available" (they never go to "Pending"). It's 40 minutes later, and there is nothing showing available (or anything else). Sometimes when this happens, I can select the "Get Paid" button, but not tonight. My earnings are currently in limbo.
Please help! Thank you!
Solved! Go to Solution.
Jul 21, 2022 09:28:55 PM by Lara M
This was sent by another freelancer as a solution and it worked for me:
Jul 21, 2022 09:21:25 PM Edited Jul 21, 2022 09:22:59 PM by Lara M
Same here! They are once again missing. Top-rated freelancers deserve better than their funds disappearing every few months.
Jul 21, 2022 09:25:09 PM by Coralie E
I wouldn't be as worried if they were still in review. Now they're nowhere.
Jul 21, 2022 09:25:10 PM by Julie J
I went to transfer last weeks earnings to my bank and it's gone. There was over $500 in review Now it says $0. This is unacceptable.
Jul 21, 2022 09:28:55 PM by Lara M
This was sent by another freelancer as a solution and it worked for me:
Jul 21, 2022 10:50:14 PM by Jean Carla W
The overview page is not reflecting the available balance for some reason. This issue has been resolve with this. Thanks!
Jul 21, 2022 09:43:10 PM by Md. Tariq A
Dear Upwork Support Team,
Same here! This is really disappointing to see the fund disappearing so often. I experienced it in the past ( https://community.upwork.com/t5/Support/Last-week-s-payment-for-billed-hours-was-in-Review-then/m-p/... )
I'm experiencing this again. Please do help me and others who experience this issue. Thanks!
Jul 21, 2022 09:49:30 PM by Md. Tariq A
Mine seems to be resolved. I don't know how it was resolved. I just went settings > get paid that shows the fund but it was not showing in the Available fund section.
Jul 21, 2022 10:01:05 PM by Russell John R
Same here. From In review, but now it's zero and still not in "Available" section.
Jul 21, 2022 10:03:36 PM by Coralie E
The workaround is to go to settings > get paid - but the funds don't show up as being available on the Reports page. Thanks to Naomi K for the solution!
Jul 21, 2022 10:25:27 PM by Anna B
Same here, was able to withdraw, but hope this issue will be resolved promptly.
Jul 21, 2022 11:12:58 PM by Adnan A
It's been 4 weeks the issue is still there, Previously they show that your funds are available and mentioned $0.00. and now they have made another mess on the website, Some sort of bug I think.
Thank you for the solution!!!
It is strange that @Upwork is making these changes on the live website. instead of testing the code in the first place.