We were unable to process your proposal due to missing address information. Add your full address.

[#1]

Hi,

When I am trying to submit my first proposal I am receiving the following error message:

Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address.

However my address is full submited.

Thanks in Advance

[#2]

Hi Upwork,

As the title says, I am having issues when submitting proposals to clients. 

Please advise.

Thank you.

-Georgia

[#3]

I am Unable to submit any job proposals even after I have updated my address, please what do I do...?

[#4]

It happens to me, above tip didn't help. I updated  address mutiple times, but still gets "To submit a proposal, update your address"

[#5]

Encountering same issue

[#6]

I got the same problem i already type my address.

[#7]

Adress are updated mutiple times, nothing changes.

[#8]

I also have the issue of (To submit a proposal, update your address)

[#9]

Hi there. I am experiencing the same issue. I have completed all the information on the address page but I am still getting this error.

To submit a proposal, update your address

[#10]

I'm getting this error while trying to send a proposal, I blur some of the info but my address is submited.

[#11]

I can't send a proposal because it says I need to updatre my address, I've done it several times, but the problem keep showing up

[#12]

Me too I am having the same issue and am not able to send in any applications.

[#13]

hey, im trying to apply for a job. Unfortunately, this is not possible because i allegedly did not enter my adress. However, there is nowhere a field in the form on which i clould enter the adress. The problem exists on all browser. How i can solve this problem?

[#14]

Hello VISHNU,

In certains jobs, the customer does ask for freelancers from certian countries, to suit his job. I am not sure if this is the case. I hope that your ability to submit a proposal doesn't stop at a technical barrier. Good Luck!

[#15]

"To submit a proposal, update your address"

i take this error all time and all platforms 

[#16]

I have the same problem here, plz any help

[#17]

I have same issue in sending proposal

When i try to send it show update your contact info and i have already updated it

[#18]

Can someone help me with this issue? I am new to Upwork and I cannot submit a proposal. I have put in all my address.

[#19 · Accepted solution]

Hi All, 

Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know. 

We appreciate your patience and understanding!

Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread.