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khadim287472
Community Member

unable to download desktop app

My desktop app was not working (keeps showing connection lost even if I had strong internet connection) and sometimes it was lagging. I tried everthing (opening it closing it ) but problem persisted then I uninstalled the app even I had some logged time which was not upload to the Upwork servers I lost that work too. I tried to download the desktop app again but it does even show app architecture (32bit or 64bit) so I am unable to download the app.

I tried clearing cache of my browser and logged out and logged in again but nothing fixed the problem.

 

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Khadim,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
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