Agency Plus not working

[chandrakantr95]

Hello , I am updating my agency to agency plus but I am unable to update I got a error message.

Your monthly renewal is currently being processed. Please check back in a few hours.
my agency link is -
https://www.upwork.com/agencies/~01856c10012dceb0c6

please resolve it asap.

Thanks & Reagrds
ClassHose India Pvt Ltd

[g_vasilevski]

Hi Chandra,

Please try to clear your cache and cookies or log in via another browser to update your Agency membership plan. If you`re still experiencing the same problem after this, let me know here. Thank you.

[chandrakantr95]

Hello I have done but my balance got deducted but still showing same error.

Please check my amount has been deducted.

**Edited for Community Guidelines**

[ae2a733f]

I am unable to upgrade my account to agency plus. This is the error message that I receive every time I try to do so. The request could not be completed. Please try again. If the issue persists, please contact Customer Support.

[PradeepH]

Hi Sunny,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep