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chandrakantr95
Community Member

Agency Plus not working

Hello , I am updating my agency to agency plus but I am unable to update I got a error message.

Your monthly renewal is currently being processed. Please check back in a few hours.
my agency link is -
https://www.upwork.com/agencies/~01856c10012dceb0c6

please resolve it asap.

Thanks & Reagrds
ClassHose India Pvt Ltd

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chandra,

 

Please try to clear your cache and cookies or log in via another browser to update your Agency membership plan. If you`re still experiencing the same problem after this, let me know here. Thank you.

~ Goran
Upwork

Hello I have done but my balance got deducted but still showing same error.

Please check my amount has been deducted.

 

**Edited for Community Guidelines**

ae2a733f
Community Member

I am unable to upgrade my account to agency plus. This is the error message that I receive every time I try to do so. The request could not be completed. Please try again. If the issue persists, please contact Customer Support.

Hi Sunny,

 

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

Thank you,

Pradeep

Upwork
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