Apr 14, 2022 10:00:18 PM by Karan T
Hello Upwork Community,
I want to leave the agency But when I click on the button I got an error: https://prnt.sc/4pKSwJXiV-pq
I have tried to clear cookies in my account using differene browser such as Google Chrome, Mozilla Firefox, Microsoft Edge
But I can't leave the agency. Still, getting same error. so, Can you please help me out to leave the agency?
Waiting for your reply!
Thanks,
Karan
Apr 14, 2022 10:42:22 PM by Avery O
Hi Karan,
I looked into this for you and it looks like you still have proposals under the agency. These proposals will need to be withdrawn first before you can leave your agency.
Apr 20, 2022 10:37:35 PM by Karan T
Hi Avery,
Thanks for your reply.
I can't withdraw my proposal because I'm a team member of an agency and as per the Upwork policy, the Agency owner(Business manager) has a right to withdraw the team member proposal and remove the team member but My agency owner account is suspended so he can't log in and My agency owner also reached out to support team by mail for the same issue but in which mentioned that already ticket generate for the same so please solve the existing ticket. so can you please help me out the withdrawing the proposal?
Thanks,
karan
Apr 21, 2022 12:26:05 AM by Pradeep H
Hi Karan,
Thank you for your message. I see that the team is already communicating with the agency owner and one of our team members will reach out as soon as possible to assist further.
Thank you,
Pradeep
Apr 22, 2022 01:55:52 AM by Karan T
Hi Pradeep,
I'm waiting for a response from your team member.
Thanks,
Karan
May 10, 2022 01:19:16 AM by Ubani C
I want to leave my agency i have messaged my agency manager to withdraw my proposals she's not responding please any further help?
May 10, 2022 06:40:01 AM by Annie Jane B
Hi Ubani,
Thank you for reaching out to us. Before you leave an agency, you must make sure that there are no active proposals as you won't be able to leave until then. You will need to withdraw them first before you can leave your agency. Once done, you can leave your agency by following the steps below:
I hope this helps. Please let us know if you need further assistance.
May 11, 2022 09:04:41 AM by Ubani C
Hi Annie, i'm working Exclusively so i can't withdraw proposals myself perhaps i have talked to my agency manager and She said She have withdrawn all yet i can't leave the agency.
May 10, 2022 01:10:36 AM Edited May 10, 2022 01:11:45 AM by Ubani C
Hi Avery,
I think i'm on the same scenario right now, I have messaged my agency manager to withdraw my proposals shes not yet to reply please any further help?